8. Quality Analysis of HR Strategies: Southwest Airlines and Airport Express Train
Leadership is crucial for organizational success, especially in people management. The increasing recognition of line managers underscores the importance of HR policies in employee engagement, performance, and talent management (Tracy, 2014). Effective people management, recommended through micro-level meta-analysis, drives high performance. This report evaluates HR strategies at Southwest Airlines (SA) and Airport Express Train (AET), highlighting similarities and differences. Both companies implement High-Performance Work Systems (HPWS), emphasizing training, information sharing, and performance management. Differences include job security policies and political/legal factors. Despite these, both companies' HR practices enhance employee relations, motivation, and organizational growth, proving beneficial for achieving high performance.